Our Guarantee

The goal is 100% customer satisfaction. If you are not happy with the quality of your order, contact us within 30 days and we will reprint it free of charge. If you alter a product after you receive it, we cannot offer free reprinting of that product or a full refund.

How to process a remake?

If you are not satisfied with your order, please contact us within 30 days of the date purchased.

You will need to include the following:

1. The online order number

2. The item number which is printed on the back of each photograph

3. A detailed description of the issue

DO NOT replace the order through the website. The remake will be processed and shipped out immediately.

Shipping (United States)

Standard

2-7 days

$9.99

Free on orders over $35+

• Most orders can ship via Standard. Please see the Expedited section to learn more about the orders that must ship Expedited.

Economy Plus

7-14 days

$6.99

Economy

14-21 days

$4.99

Expedited

1-2 business days (Mon - Fri)

$19.99

Expedited with Signature Required

1-2 business days (Mon - Fri)

$21.99

Estimated shipping timelines provided do not include production time. Shipments may occasionally be extended due to circumstances beyond our control, such as delays with shipping carrier.

For Standard and Economy shipments, the estimated delivery times exclude Sundays and public holidays. For Expedited shipments, delivery estimates exclude weekends and public holidays.